Behavior Change Technology


PatientBond allows you to change healthcare consumer behavior by engaging them with automated, personalized messaging powered by c2b’s psychographic insights, using various channels (email, text/SMS, Interactive Voice Response, app) based on consumer preferences.

PatientBond has Demonstrated Healthcare Consumer Behavior Change with Proven Results

Reducing Missed Patient Appointmentscomputers2.png

  • Twenty-two percent reduction in missed appointments for a health system caring for Medicaid, Hispanic and underserved populations
  • Increased health system revenue $70,000 per month

Building Profitable Relationships with Urgent Care Centers
  • Promote health screenings, physicals, testing and vaccines for additional service revenue
  • >70% of payments collected within 48 hours of PatientBond communications 
  • Cost savings of $2,500/month/location by reducing nurse time for patient follow-up

Reducing Readmission, Improving Nurse Efficiency
  • Spinal surgery pilot underway with a prestigious New England hospital
  • Pre-surgical and discharge patient communications
  • Communications include patient response options for two-way interaction
  • ZERO readmission after six months


PatientBond Offers Many Healthcare Consumer Behavior Change Applications:


30 day Readmission Avoidance

Medication Therapy Management

Provider Marketing

Case Management

Care Coordination

Patient Surveys

Discharge Instructions

Pharmaceutical Marketing

Population Health Management

Disease Management Programs

Medicare Chronic Care Management

20 minutes per patient/per month of audited communication

Enrollment into a Wellness Platform

Patient/Employee Portal

Cost Transparency Model

Revenue Cycle Management

Emergency Room Visit Reduction


Health reminders

Deductible reminders

Appointment reminders


Nurse Navigation Platform



flow.pngPatientBond’s interface is very easy to use:

  • Its drag & drop approach allows you to build communication streams by moving icons on a digital canvas.
  • Writing and editing messages is similar to using the most common word processing software.
  • Its applications come pre-loaded with communications customized to appeal to each of the five c2b Psychographic Segments.
  • PatientBond’s cloud-based software integrates seamlessly with any EMR/EHR or other database through an API

It is truly sophisticated yet simple.


Click here to visit the PatientBond website to learn more.